Just for clarification and both our benefit, this is the copy of the cancellation policy:
Tuition Cancellation Policy
To ensure the best experience for all students and to respect everyone’s time, the following cancellation policy applies:
Notice Period
Cancellations must be made at least 24 hours in advance of the scheduled lesson time. This allows me to reallocate the slot to other students who may be waiting.
Late Cancellations
Cancellations made with less than 24 hours’ notice will be charged in full, regardless of the reason. This includes cancellations due to illness, travel, or other commitments.
No-Shows
If a student does not attend a scheduled session without prior notice, the full fee will be charged.
Frequent Cancellations
Ongoing or repeated cancellations may result in the permanent loss of the lesson slot, and potentially the termination of the tuition arrangement.
Tutor Cancellations
In the rare event that I need to cancel a session, I will give as much notice as possible and arrange a suitable alternative or reschedule.
I hope this is helpful in avoiding any misunderstandings.